Terms of service
Terms of Service
Last updated: July 17th, 2026
This website is operated by Infuse Muse LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Infuse Muse LLC.
By visiting our website, browsing our products, placing an order, or using any part of our website or services, you agree to be bound by these Terms of Service, along with any policies referenced here, including our Privacy Policy, Shipping & Returns Policy, and any other policies posted on our site.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use our website or purchase from us.
1. Online Store Terms
By using this website, you represent that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this website.
You may not use our products, website, or services for any illegal or unauthorized purpose. You must not transmit viruses, malware, or any code of a destructive nature.
We reserve the right to refuse service to anyone for any reason at any time, to the fullest extent permitted by law.
2. Our Products
Infuse Muse offers tea, tea-inspired goods, and related products through our online store.
We do our best to describe and photograph our products accurately. However, product colors, packaging, appearance, and details may vary slightly due to screen settings, photography, product updates, or natural variation in tea and botanical ingredients.
Tea is an agricultural and botanical product. Flavor, aroma, color, and appearance may vary naturally from batch to batch.
All product descriptions, prices, and availability are subject to change without notice. We reserve the right to discontinue any product at any time.
3. Wellness, Tea, and Self-Care Information
Content on our website, packaging, blog, social media, and other materials is provided for general informational and lifestyle purposes only.
Our teas, affirmations, Timi’s Notes, Tea Mood Guide, and self-care content are not medical advice and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
If you are pregnant, nursing, taking medication, sensitive to caffeine, have allergies, or have any health concerns, please consult a qualified healthcare professional before consuming tea or botanical products.
You are responsible for reviewing product ingredients before purchasing or consuming our products.
4. Orders and Payment
When you place an order, you agree to provide current, complete, and accurate billing, shipping, and contact information.
We reserve the right to refuse, limit, or cancel any order, including orders that appear to be fraudulent, inaccurate, placed by resellers, or in violation of these Terms.
If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, phone number, or other contact information provided at the time of purchase.
Prices are listed in U.S. dollars unless otherwise stated. Taxes, shipping fees, and any applicable charges will be calculated at checkout.
5. Shipping and Delivery
Orders are processed and shipped according to our Shipping & Returns Policy.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, holidays, incorrect shipping information, customs, or events outside our control.
Please make sure your shipping address is complete and accurate before placing your order. Infuse Muse is not responsible for orders shipped to an incorrect address provided by the customer.
6. Returns, Exchanges, and Order Issues
Returns, exchanges, damaged items, incorrect items, and missing items are handled according to our Shipping & Returns Policy.
Because tea is a consumable product, opened tea products generally cannot be returned or exchanged unless there is an issue with your order.
We reserve the right to approve or deny return, exchange, replacement, or refund requests in accordance with our posted policies and applicable law.
7. Discounts, Promotions, and Gift Cards
Discounts, promotions, free shipping offers, and special offers may be changed, limited, or discontinued at any time.
Discount codes must be entered at checkout and may not be applied retroactively after an order has been placed.
Promotions cannot be combined unless expressly stated.
Gift cards, if offered, are not redeemable for cash except where required by law.
8. Intellectual Property
All content on this website, including but not limited to text, product names, product descriptions, images, illustrations, graphics, logos, packaging designs, brand elements, Timi character content, affirmations, and website design, is owned by or licensed to Infuse Muse LLC.
You may not copy, reproduce, distribute, modify, sell, resell, or exploit any part of our website, products, content, or brand materials without our prior written permission.
9. User Comments, Reviews, and Feedback
If you submit reviews, photos, comments, suggestions, ideas, feedback, or other content to us, you grant us permission to use, reproduce, edit, publish, and display that content for business, marketing, and promotional purposes, unless otherwise agreed in writing.
You agree that your submissions will not violate any rights of another person or contain unlawful, abusive, misleading, defamatory, obscene, or harmful content.
We reserve the right to remove or edit content at our discretion.
10. Third-Party Links and Tools
Our website may include links to third-party websites, apps, payment providers, shipping carriers, social media platforms, or other services that we do not own or control.
We are not responsible for third-party websites, services, content, policies, products, or practices. Please review the policies of any third-party site or service before using it.
11. Privacy
Your submission of personal information through our store is governed by our Privacy Policy.
By using our website, signing up for our newsletter, or placing an order, you agree that we may collect and use your information as described in our Privacy Policy.
12. Prohibited Uses
You may not use our website or services:
- for any unlawful purpose;
- to violate any law, regulation, or third-party right;
- to infringe our intellectual property rights or the rights of others;
- to submit false or misleading information;
- to upload viruses, malware, or harmful code;
- to spam, phish, scrape, crawl, or interfere with the website;
- to harass, abuse, harm, defame, or discriminate against others;
- to attempt to gain unauthorized access to any part of the website or related systems.
We reserve the right to terminate or restrict your access if you violate these Terms.
13. Disclaimer of Warranties
To the fullest extent permitted by law, our website, products, and services are provided on an “as is” and “as available” basis.
We do not guarantee that our website will be uninterrupted, secure, error-free, or always available. We do not guarantee that any product, service, information, or material purchased or obtained through our website will meet your expectations.
Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
14. Limitation of Liability
To the fullest extent permitted by law, Infuse Muse LLC and its owners, employees, contractors, service providers, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, products, or services.
Our total liability for any claim related to a product purchased from us shall not exceed the amount you paid for that product, except where prohibited by law.
15. Indemnification
You agree to indemnify and hold harmless Infuse Muse LLC and its owners, employees, contractors, service providers, and affiliates from any claim, demand, loss, liability, or expense, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or third-party rights.
16. Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change, update, or cancel orders if any information is inaccurate, including after an order has been submitted.
17. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms by posting updates on this page.
It is your responsibility to check this page periodically for changes. Your continued use of our website after any changes are posted means you accept those changes.
18. Severability
If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent permitted by law, and the remaining provisions will remain valid and enforceable.
19. Governing Law
These Terms and any separate agreements between you and Infuse Muse LLC shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
20. Contact Information
Questions about these Terms of Service may be sent to us at:
Infuse Muse LLC
San Jose, California, United States
hello@infusemuse.com
